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Roster Import/Update - EQ2

Roster Import/Update - EQ2
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Thread Tags
Primary: [Support]
Secondary: None

So i am new to this but have started encountering an issue i havent had before. It used to be if i imported my EQ2 roster, made the changes/updates then these would be reflected after submitting the changes. Now, when i hit the submit button it either does nothing, or i receive the attached screenshot.

Please help, i have had lots of changes over the last couple of weeks and none of the roster changes are being displayed. I appreciate your help.
Thank you, I'll be looking into this one tonight and tomorrow.

It's all in the reflexes.
Changes dont seem to be.....changing. Updates are not reflected. Error msg sometimes appears, but even when i get the successful process completed, the rosters dont seem to be changing.

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