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(UX) Confusing Signup w/ Character Approval


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(UX) Confusing Signup w/ Character Approval
Creator Nevir
Public or Private Public
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Status Closed
Type Bug
Section of the Site Accounts
Urgency (3 votes)
Rating (2 votes)
Description:
When signing up on the newly created Empyreus site (thank you!), the user creation form asks for my main character information - yet, after I have signed up, the character isn't associated with my account. My suggestion is that you hide that field when admin intervention is required to associate characters with accounts
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5997 days ago
Chops Said:
Quote
When signing up on the newly created Empyreus site (thank you!), the user creation form asks for my main character information - yet, after I have signed up, the character isn't associated with my account. My suggestion is that you hide that field when admin intervention is required to associate characters with accounts


The association request has been entered on your site, so the admin just need to approve the request. The fields are serving their purpose, though perhaps a notification of "The character association request needs to be approved before you'll be able to edit it" would be helpful.

Edit: I've gone ahead and completed the association request.
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5997 days ago
Nevir Said:
Quote by Chops
Quote
When signing up on the newly created Empyreus site (thank you!), the user creation form asks for my main character information - yet, after I have signed up, the character isn't associated with my account. My suggestion is that you hide that field when admin intervention is required to associate characters with accounts


The association request has been entered on your site, so the admin just need to approve the request. The fields are serving their purpose, though perhaps a notification of "The character association request needs to be approved before you'll be able to edit it" would be helpful.

Edit: I've gone ahead and completed the association request.


Thanks

So, I think the confusing part of it is that you create your account with a character, but once you've registered and logged in - that character doesn't show up

Maybe having (pending) or somesuch next to the character name?
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5930 days ago
Chops Said:
(pending assoc) is tacked onto the pending requests.
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